Will my data stay in Australia?Residency, ownership, and a polite no.
The short version: yes where it matters, and we’ll put the three guarantees in writing before any setup work starts. The long version explains what “stays in Australia” actually means in tooling terms.
Operators ask this one last and they mean it most. It usually comes from somebody who has already had a vendor shrug — overseas team, offshore support, vague reassurance. The honest version is that “data in Australia” has three parts, and a Spokedraft install is contractual on all three.
Residency choice, in writing.
Every workflow runs in a region you pick — Sydney is the default, Melbourne available on request, and we’ll tell you up front if a specific integration forces a different region. We will not move that region without your written sign-off, and the contract calls that out. The build price on /pricing is the same regardless — no surcharge for the Australian default.
The audit log is yours.
Every action the workflow takes — an email sorted, a draft generated, a supplier order placed — writes a line to an audit log that lives in your tenancy, not ours. You read it, you export it, and you keep it. If we part ways at the end of a maintenance contract, the log comes with you. The /services page lists what is included on every install — the audit log is item one.
No lock-in posture.
We don’t build on a proprietary platform you can’t take elsewhere. The workflows run on tools a competent operator or another integrator can read — the same calendar, the same payment gateway, the same forms. If you decide to walk, you walk with everything. We’d rather earn the monthly maintenance than hold you hostage to it.
The one case where we’ll say no.
The model behind the drafts and the triage is hosted offshore — we don’t pretend otherwise, and we don’t try to sell a story that contradicts that. We mitigate it: prompts and context are minimised before they leave the region, audit logs stay local, and customer-identifying data is masked. If your regulator, your insurer or your board wants the model hosted onshore too, that’s a different shape of install and we’ll tell you so on the discovery call, before any money moves. The fastest way to that call is /start.
See where your workflow lands.
Six questions, ninety seconds. We reply inside one business day with a written scope or a polite no.
Start a workflow →Or take the slow road.One workflow idea a month, in your inbox.
One install-in-a-week pattern an Australian operator can ship that week, three times a month. Reply to any email.
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